Weekend Patient Care Co-Ordinator

  • Job Type Permanent
  • Working Pattern 6.25hrs average per week – working alternative weekends
  • Salary £9.49 per hour plus unsociable shift uplift. 30-60% evenings weekends and bank holidays
  • Location Shrewsbury
  • Closing Date 18/06/2021
  • Interview Date TBC
  • Contact Sue James / Spencer Dunham
  • Email
  • Telephone 01743 454900

We are currently looking for talented and team spirited Patient Care Co-ordinators.

You will be supporting a clinically lead team whose main role is to co-ordinate and facilitate the care of patients being admitted to hospital from their GP surgeries. You will also act as a single point of contact for GP’s accessing emergency secondary care.

You will be dealing directly with health care professionals and patients over the phone, via email and fax. You will be responsible for dealing with confidential patient information and ensuring all information entered into our systems is accurate.

You will be expected to deliver an administration service with the highest of standards ensuring that a quality service is delivered to the business.

You must have a standard of education comparable to five GCSE’s or equivalent grade A-C or 4-9 including Maths and English, ECDL or equivalent experience, have an excellent telephone manner, be computer literate and dedicated to providing the very best patient experience. Previous call handling experience and or customer service experience an advantage. Full training will be given upon any offer of employment.

We offer competitive rates of pay with unsocial payments along with NHS Pension & Healthcare Benefits Scheme together with a range of other discounted benefits.

For an informal discussion with regards to this position please contact Sue James Call Centre Manager or Spencer Dunham ACC Manager on 01743 454901.

** We reserve the right to close the vacancy earlier due to the number of applications received

Problems applying?

If you have any problems applying online or downloading our application form please contact us on applications@shropdoc.nhs.uk or 01743 454900.

Now what?

Application Forms can either be printed off and sent to Shropdoc, Unit A, 3 Longbow Close, Shrewsbury, SY1 3GZ or Completed electronically and returned to applications@shropdoc.nhs.uk

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