Despatcher

  • Job Type
  • Working Pattern
  • Salary £9.40 per hour plus unsociable 30-60% shift uplifts, weekends and bank holidays (daytime and evening shifts)
  • Location Based Longbow, Shrewsbury
  • Closing Date 08/03/2020
  • Interview Date TBC
  • Contact Sue James Call Centre Manager or Spencer Dunham ACC Manager
  • Email
  • Telephone 01743 454901

DESPATCHER

P/T Weekends and Bank Holidays

£9.40 per hour plus unsociable 30-60% shift uplifts, weekends and bank holidays (daytime and evening shifts)

Based Longbow, Shrewsbury

We are an expanding not for profit Company providing a range of medical services for patients 24/7, 365 days a year.  We are currently looking to recruit a talented and team spirited Despatcher working a range of shifts Weekends and Bank Holidays.

You will be dealing directly with health care professionals and patients over the phone, via email and fax, ensuring all data entered into our systems is accurate. 

You will also be responsible for the smooth running and efficiency of the ‘Patient Pathway’ liaising with clinicians, call centre and field staff ensuring  Home Visits and Base Appointments are undertaken, monitored and dealt with in a timely manner in accordance with laid down procedures and timescales.  A challenging role that requires the ability to multi-task, time manage and meet strict targets using both field and call centre systems and processes to support the role.

You will have 5 GCSE’s or equivalent, grade A-C / 4-9  and a working knowledge of Microsoft Office,  be able to prioritise and work on your own initiative, have strong communication and interpersonal skills along with the ability to handle confidential information with complete discretion and integrity.

Previous call handling, customer service or call centre experience would be an advantage.

Full training will be given.

For an informal chat about the role please contact Sue James Call Centre Manager or Spencer Dunham ACC Manager on 01743 454901.

We offer competitive rates of pay with unsocial payments along with NHS Pension & Healthcare Benefits Scheme together with a range of other discounted benefits.

 

**Closing Date for applications is 8th March 2020

** We reserve the right to close the vacancy earlier due to the number of applications received

For further details on the above vacancy contact recruitment.shropdoc@nhs.net  or the HR Team on 01743 454 900.

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