Patient Care Co-ordinator

  • Job Type
  • Working Pattern Full-time and Part-time 16 – 30 hours per week including evenings and weekends.
  • Salary £9.40 per hour plus unsociable shift uplift, 30-60% evenings, weekends and bank holidays.
  • Location
  • Closing Date 08/03/2020
  • Interview Date TBC
  • Contact Sue James Call Centre Manager or Spencer Dunham ACC Manager
  • Email
  • Telephone 01743 454901

Patient Care Co-ordinator

£9.40 per hour plus unsociable shift uplift, 30-60% evenings, weekends and bank holidays.

Full-time and Part-time 16 – 30 hours per week including evenings and weekends.

Based Longbow, Shrewsbury

We are an expanding not for profit Company providing a range of medical services for patients 24/7,

365 days a year.  We are currently looking for talented and team spirited Patient Care Co-ordinators. 

You will be supporting a clinically lead team whose main role is to co-ordinate and facilitate the care of patients being admitted to hospital from their GP surgeries. You will also act as a single point of contact for GP’s accessing emergency secondary care.

You will be dealing directly with health care professionals and patients over the phone, via email and fax. You will be responsible for dealing with confidential patient information and ensuring all information entered into our systems is accurate.

You will be expected to deliver an administration service with the highest of standards ensuring that a quality service is delivered to the business.

You must have a standard of education comparable to five GCSE’s or equivalent including Maths and English, ECDL or equivalent experience, have an excellent telephone manner, be computer literate and dedicated to providing the very best patient experience.   Previous call handling experience and or customer service experience an advantage.  Full training will be given upon any offer of employment.

We offer competitive rates of pay with unsocial payments along with NHS Pension & Healthcare Benefits Scheme together with a range of other discounted benefits.

For an informal discussion with regards to this position please contact Sue James Call Centre Manager or Spencer Dunham ACC Manager on 01743 454901. Or Email your CV to: recruitment@shropdoc.nhs.uk

Closing date for receipt of applications is 8th March 2020

** We reserve the right to close the vacancy earlier due to the number of applications received

For further details on the above vacancy and for a full Job Description and Person Specification please go to www.jobs.shropdoc.org.uk or contact recruitment@shropdoc.nhs.uk or the HR Team on 01743 454 900.

 

 

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