Clinical Practitioner- Telephone Triage (Prescribing and Non-Prescribing)

Clinical Practitioners – Telephone Triage (Prescribing and Non- Prescribing)

Open to Nurse, Paramedics and all other allied healthcare professionals

Permanent role - part time hours/ weekend & bank holiday working.

Location: Longbow Close, Shrewsbury

Pay Rate: £22.86 - £23.79 per hour, depending on experience

Are you a caring, experienced nurse or allied healthcare professional looking for a change and interested in working in a unique not-for -profit, CQC-rated OUTSTANDING, service?

We are currently recruiting additional Healthcare professionals with an enthusiasm and passion for high quality care, to increase our existing team of very friendly and dynamic Telephone triage clinicians out of hours (OOH) working alongside our GPs at our Longbow base in Shrewsbury. At Shropdoc we are proud to provide a telephone triage service for out-of-hours urgent care in both Shropshire and Powys, covering evenings and overnight on weekdays, 24/7 at weekends and Bank Holidays. Our Telephone triage clinicians respond to calls passed to us by the NHS 111 service.

The role requires the use of critical thinking and advanced decision-making skills to assess, diagnose and triage all patients who present with a range of illnesses, with the ability to identify cases that are appropriate to stream to our other services. As a triage clinician, you will work with the patient to determine a suitable management plan for further assessment at our base sites or visiting service, self-care advice, or safety net the patient to wait for their own GP review. Prescribing clinicians can issue prescriptions via the electronic prescribing system (EPS) as part of a robust treatment plan, Non prescribing clinicians will have the support and supervision of our GPs.

The role requires that you must have experience in primary or urgent / emergency healthcare settings, be both reliable, dependable and seeking a new challenge. Although full training will be given, you will need exceptional communication and interpersonal skills, and the confidence to work autonomously, making decisions without direct supervision that said, support would never be far away when you need it.

The clinician will have the opportunity to expand their current knowledge, utilise current skills and progress their career within the unscheduled primary and urgent care setting.

Shropdoc’s mission is to ‘keep the patient at the heart of all that we do’. We aim to achieve excellence in the care we offer to our patients, providing a safe and high-quality service that is easily accessible. We are well-established, having been in operation for over 25 years, with a reputation and belief in our values that will make you proud to say you are part of our team.

We are particularly interested in hearing from healthcare professionals with a primary or urgent care background, however training and development is provided and we are more interested in people with the right attitude and approach to work rather than specific experience.

In return we offer:

• Depending on experience and qualifications a salary of £22.86 - £23.79 per hour with a 30% uplift for evenings, nights and Saturdays, and 60% uplift for Sundays and Bank Holidays.
• Membership of the NHS pension scheme (subject to scheme rules).
• A generous annual leave allowance.
• Flexible, ad-hoc shifts, with web booking system
• ‘Paycare’ Health Cash Plan (free at level 1 with options to add extra cover for a small extra monthly payment)
• Annual staff appraisal and one-to- one sessions
• A hands on training approach in the chosen work stream, with opportunity to train in Shropdocs other work streams too.
• A robust and well-supported Non-Medical Prescribing (NMP) environment.

All colleagues are encouraged and fully supported to work towards clinical development aspirations, such as prescribing (where not already held). Continuous Professional Development (CPD) is important to Shropdoc. We offer regular training and development sessions to safely maintain and increase professional growth, using gap analysis to help identify training needs, offering regular clinical supervision and development time flexibly to all clinical staff inline with the service needs.

Shropdoc is passionate about inclusion and diversity. Welcoming applications from individuals of diverse background.

For an informal discussion about this position, please contact one of our friendly Clinical Team Leader - Kathy Wood on 01743 454900

To apply, please email your CV to  human.resources@shropdoc.nhs.uk

Shropdoc is passionate about inclusion and diversity. Welcoming applications from individuals of diverse background.

Shortlisting of applications and interviews for this role will take place while the advert is live; the advert will close once the successful candidate is found. Candidates are therefore encouraged to submit applications as soon as possible.